PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, engage or make a purchase from our WhatsApp chatbot.
PERSONAL INFORMATION WE COLLECT
When you visit the WhatsApp chatbot, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the WhatsApp chatbot, we collect information about the individual web pages or products that you view, what websites or search terms refer you to the WhatsApp chatbot, and information about how you interact with the WhatsApp chatbot. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Log files” track actions occurring on the WhatsApp chatbot, and collect data including your IP address, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the WhatsApp chatbot.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about high level information provided by the user and their activities on the service.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our WhatsApp chatbot (for example, by generating analytics about how our customers browse and interact with the WhatsApp chatbot, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted marketing communications we believe may be of interest to you.
If you opt-out from communicating via this channel you will no longer receive these types of messages.
DO NOT TRACK
Please note that we do not alter our WhatsApp chatbot’s data collection and use practices when we see a Do Not Track signal from your phone.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the WhatsApp
chatbot), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you use the WhatsApp chatbot, we will maintain your Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@chamuze.com or by mail using the details provided below:
Location: 1a Akinsipe Close off Oremeta street Oregun Ikeja Lagos State, Nigeria.
